Jerry Kelly Guarantees
Backing Your St. Charles HVAC Services in Every Regard
Nearly 40 years in the industry has given us the confidence we need (and then some) to guarantee excellence in our work, our products, our integrity, and our customer benefits.
Below are several guarantees we proudly offer at Jerry Kelly:
Our drug-free technicians are the best in skill, attitude, and workmanship. They will also never smoke or swear in your home, always work cleanly, and courteously answer any questions or concerns you may have regarding your heating and cooling systems.
We guarantee that when the system we install is properly operated and maintained in accordance with the manufacturer's manual, the system will perform to your specified comfort level. If the system cannot achieve comfortable temperatures, we will replace the system at no charge to you.
Priority Service Guarantee
We will respond to any request within 48 hours for service on any system that has been installed by Jerry Kelly Heating & Air Conditioning, that is still under warranty, and that has been properly maintained.
No Surprise Guarantee
You don't have to worry about being quoted one price and then asked to pay for something additional that you have no idea you even needed. The deal you make today is all you pay. If our consultant leaves something out, it becomes our responsibility to cover it at no additional cost to you.
Utility Savings Guarantee
If your system is over 10 years old, and you notify us that you would like to evaluate your system, we guarantee that your new system will save you at least 10% on your heating and cooling costs, or we will refund double the difference of your savings not realized in the first year of using your system.
Properly Insured/Property Guarantee
All property such as lawns, shrubbery, furniture, door frames, walls, floors, and ceilings are protected during the installation or your new system. If any of your property is damaged, it will be replaced or repaired to your satisfaction. Workers Compensation Insurance.
NATE Certification Guarantee
We guarantee that every single one of our technicians are NATE Certified.
Buy Back Guarantee
If you are not happy with your Jerry Kelly Heating & Air Conditioning system for any reason, we will buy it back within 12 months of your original purchase with no questions asked.
Buy new heating and cooling equipment for your home is a big decision, and you want to make sure it's done correctly the first time. We enjoy offering these guarantees because it ensures your confidence in us as we continue to provide premium services tailored to the needs of each and every customer we help.
Fill out one of our fast and easy contact forms or call us today at (636) 741-2010 to learn about our unmatched HVAC services in St. Charles and the greater St. Louis County areas.