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Thermostat Recall: Is Yours Affected?

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If you’re a Jerry Kelly customer, have no fear, the thermostat we installed is not included in this recall and you are safe!

It looks like White-Rodgers, a brand extension of Emerson, has issued a product recall on two models of their programmable thermostats. The malfunction was noticed after a handful of fire hazard-related incidents were discovered to have the same model thermostat as its fault. It looks like the hazard is associated with backup batteries used to power the thermostat’s clock, which is imperative to keeping the thermostat programmable. The batteries are under a constant charge, sometimes causing them to leak, ultimately resulting in a fire hazard.

This recall affects about 180,000 units in the US and 8,300 Canada, but none of those have been installed by Jerry Kelly Heating & Air Conditioning. How do you know if your thermostat is one of these? Follow these simple instructions:

Check the Model Numbers printed on the thermostat’s front pull-down panel door

Check the Date Codes located inside the removable front cover 

If your thermostat matches both of these you need to remove the two AA batteries from the thermostat and contact White-Rodgers at (888) 624-1901 between 7am and 6pm central time, Monday through Friday.

If you check your thermostat and you don’t find any of the numbers listed above, you will not be affected by the recall and your thermostat will function as it normally would. If you would like more info, feel free to give us a call at [csad_phone] or go online to JerryKelly.com and send us an email using the “Contact Us” area.

Have a safe winter heating season and stay warm out there!

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The Most Important Part of Our Company is Our Customers
Fantastic Job Alex J did a fantastic job installing and explaining our new heater. All of Kelly’s technicians have been extremely professional and knowledgeable. Ali 02/2021
I would highly recommend them Mike and Heath came out on a very cold Saturday and provided professional and friendly service. Resolved the problem so we could stay warm. I would highly recommend them. Brian 02/2021
Professional Service Thank you, Korey T., for restoring our heat! We appreciate your prompt and professional service! We have had a great experience with Jerry Kelly every time we have needed service. Summer 01/2021

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